Have Questions? Get Some Answers
- What Is UpCart?
The UpCart is a stair climbing folding hand cart that is up for anything!
The UpCart is a robust solution to a real-world problem. When we developed the UpCart, we didn’t set out to invent or re-invent the wheel. We loved wheels but believed we should make them work harder for us in order to make modern living a whole lot easier. Our engineering philosophy has always been that the best solutions are the simplest ones that work.
The UpCart is an innovative new line of stair climbing folding hand carts and hand trucks that will simplify how you get all of your necessities to your destination, wherever it may be.
The UpCart is the first of its kind, designed to traverse stairs and obstacles yet still fold flat, which makes the UpCart a hand cart like no other. Built to last from strong metal components, bearings that will hold up to the rigors of modern life and developed on a modular chassis that will shape itself to the unique challenges of moving things in different environments and on different surfaces. The UpCart will keep on rolling when those cheap, plastic carts crack and fail.
The UpCart is truly up for anything.
- Where Do I Get An UpCart?
You can order an UpCart directly though this website. We are also available through the select retailers listed below. Check back soon for an updated listing of available retailers.
Amazon.com, SkyMall, Herrington Catalog, Wayfair.com, Hammacher Schlemmer, Walmart.com and Best Buy.com
- Why Would Someone Buy The UpCart vs Another Product?
There are carts that fold flat and there are carts designed to traverse stairs and obstacles – but none that do both. Until now. Our unique (and patented) engineering allows the UpCart to combine the utility of an all-terrain stair climbing chassis with the convenience of a traditional folding cart.
The UpCart will be offered at a competitive price point, yet offer a differentiated and improved set of features. The UpCart will provide all of the benefits of the competitor’s products, plus improved functionality, stability, and convenience. Most importantly, the UpCart will reduce the effort required to move objects up and down stairs.
- Is The UpCart Available Outside of The Continental United States?
- Orders placed on UpCart.com can only be shiped to domestic customers in the United States at this time. However several of our distributors (such as Skymall, Amazon, etc.) do ship internationallly. We are also now available through the following international distributors: QVC Italy, QVC UK, High Street TV UK, QVC Germany, Genius Germany, Teleshopping France, Tommy Teleshopping Holland, SACO Ace Hardware Saudi Arabia, Brand Developers Austrailia and New Zealand, Wonder Core Taiwan, Tleken Japan, RVD Corporation Korea, Rocket Marketing Dubai UAE, and more coming soon.
- When Will My Order Ship?
- We are able to process and ship most orders within 2-3 days of being placed. If we are in backorder situation, your order will ship as soon as we get more inventory in stock. We will post updates to the top of this page. Our primary way of shipping is UPS. We cannot delivery to a PO BOX, APO or FPO address, so please leave a valid home or business address.
- Are There Accessories That Come with The UpCart?
- We have several accessories available, please check our SHOP ALL page for full listing.
- What is Your Return Policy?
We believe you will love your UpCart and never want to let it go. However if this is not the case, please contact us to request a return authorization. We will accept returns within the first 30 days for a full refund of your purchase price. PLEASE NOTE: If your desire to return is related to a warranty claim, our product is built to the highest standards and we proudly stand behind every product warranty.
Before you contact us about warranty replacement, please be sure to read the official warranty statement on the Contact Us page. Also, have the following information available when you contact us: Product Brand, Product Part Number, where you purchased your product, detailed explanation of how it broke, your home address and your home phone number. Please contact us at: email@example.com for a Return Authorization.
- What Are The Key Features And Benefits Of The UpCart?
The key feature of the patented solution is replacing a conventional pair of small wheels with a pair of three-wheel hubs foldable flat juxtaposed to the frame. In unfolded state, the hubs are configured such that, on a flat surface, the load is supported by two wheels of each hub. Upon encountering an obstacle, leading wheels stop and, as the user continues to pull the chassis, the hubs rotate around axes of the stopped wheels, until the next wheel of each hub finds support. In effect, the hubs enable the chassis to "walk" over obstacles, including stairs, and move over uneven terrain with ease.
The UpCart decreases pressure applied on supporting surfaces, improves stability, is capable of "walking" over curbs and stairs, decreasing pull/push forces especially for moving over the irregular terrain, and improves storing and carrying in the folded state. This product will reduce the amount of effort required to transport loads over uneven surfaces and stairs. The product also facilitates broader participation in outdoor activities by allowing physically challenged persons to transport their necessities anywhere easily and, in urban communities, will allow people to walk short distances for shopping where previously they may have needed to drive.
The UpCart will occupy a unique niche in that it, in addition of capability to "walk" over stairs, combines features of two separate broadly used products: 1) a partially or not at all collapsible standard/heavy duty multi-wheel hub cart and; 2) a folding flat light duty cart. The prior is a must for wide range of delivery jobs but requires considerable space for storing when not in use and the later is easily stored but limited in its use to even surfaces only.
By combining both features, the UpCart bring the benefits of the multi-wheel hub to an entirely new market segment. Any user who transports load (toolbox, groceries, parts, supplies, materials, products, etc.) over uneven surfaces or up and down stairs, however has restrictions on space and/or weight.
- How Is The UpCart Different?
The UpCart doesn’t just fill a gap in the market. It simplifies how you and all of your necessities get to your destination wherever it may be, then folds up neatly for when you need it next.
There are carts that fold flat and there are carts designed to traverse stairs and obstacles – but none that do both. Until now. The UpCart is a folding hand cart like no other. Built to last from strong metal components, bearings that will hold up to the rigors of modern life and developed on a modular chassis that will shape itself to the unique challenges of moving things in different environments and on different surfaces. The UpCart will keep on rolling when those cheap, plastic carts crack and fail.
The UpCart’s unique design will keep you moving effortlessly and efficiently through whatever hurdles life throws at you.
- How Well Does The UpCart Work on Stairs That Have a Gap Underneath The Step (Open Riser)?
One of the key design characteristics that make the UpCart great is the use of larger (6-inch) wheels. Larger wheels allow the UpCart to tackle larger obstacles. However, it depends on the riser height and thickness of the tread (and resulting size of the gap).
For example: a 6" riser and 1.5" tread has an opening of 4.5" and UpCart's wheel diameter 6" so, the UpCart, although not as effortlessly as with closed steps, would still go up better than typical hand truck and go down same as with closed steps. Going up over lower risers would be easier, over higher ones more difficult.
- Can I Get Replacement Parts?
Please contact us at info@UpCart.com or via our 'Contact Us' page to request replacement parts. Please see our return policy & warranty information for clarification and instructions.
Buy Replacement Parts